Accenture Federal Services (AFS) has been awarded a five-year blanket purchase agreement (BPA) to modernize the client case-management system of the U.S. Probation and Pretrial Services (PPS) system, according to the company’s press release. AFS will design, integrate, deploy, and support a new secure cloud-based client case-management system on a software-as-a-service platform.
- The case-management system will help AOUSC deliver seamless, streamlined outcome-driven workflows and allow the 9,000 PPS employees to perform their duties anywhere within the U.S.
- Awarded by the Administrative Office of the U.S. Courts (AOUSC), the contract allows AFS to transition PPS to a new user experience and greater technical functionality.
- The client case-management platform will also enable AOUSC to incorporate robotic process automation, natural language processing, and machine learning for handling complex court duties.
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